We’re here to help

Warehouse – US Eastern Time
953 Main Street
Patterson, NJ, 07503
United States of America

We provide excellent customer support by email, 24/7 live chat and by phone.
You can call us Monday through Friday from 9 am to 6 pm.

SUPPORT CENTER

Our Support Center is full of helpful tips and tricks, videos, and articles to help you get back to business.

You can reach Support team by phone to get help weekdays during business hours.

Send us an email and a Earthship Support team member will help you get back up to speed.

We work hard to make our service reliable. But just in case you have an issue, we’re here to help.

What can I buy from United States?

Who will handle customs procedures for my shipments?

How long does the shipment take?

Do I have to get a new U.S. address every time I order something?

Can I consolidate my shipments to save on shipping charges

Can you repack my packages to save on shipping costs?

What if retailers send me catalogs and promotional mails?

Can I return the items I purchased?

How can I shop online from the websites those do not accept international credit cards issued by non-U.S. banks?

Can I order from countries other than U.S.?